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🏆 كيف تستفيد لأقصى درجة من المنتدى كبائع؟
by Seller_BlIVJdYD3zD3G

أهلاً وسهلاً بالبائعين الأعزاء! 👋

إذا أردت أن تستفيد من المنتدى وتجعل مشاركاتك فعّالة وتؤدي إلى أفضل إجابات وأسرع مساعدة، اتبع النصائح التالية:

🔹 اسأل بطريقة صحيحة!

لو لديك سؤال عن عملية أو أداة، حاول توضيح كل التفاصيل في سؤالك. هكذا يتمكن المشرفون وأعضاء المنتدى من فهم استفسارك بسرعة ومساعدتك بدقة. 💬

🔹 وضح مشكلتك بشكل جيد!

إذا كنت تواجه مشكلة وتريد حل، شارك كل المعلومات التي تخصها مثل: رقم حالة دعم البائعين (Case ID)، رقم الطلب (Order ID)، أو رقم مطالبة SAFE-T إذا موجود (SAFE-T Claim ID). سيساعد هذا مديري المنتدى على متابعة مشكلتك أسرع وإيجاد حل مناسب. 📝🔍

🔹 شارك اقتراحاتك وأفكارك!

إذا لديك فكرة أو اقتراح، اكتب كل النقاط التي تراهامهمة. آرائكم تصنع الفارق معنا ونسعى دائما إلى تطويرالمنتدى من خلالها. 💡🤝

🔹 التزم بإرشادات المنتدى!

عندما تشارك، تأكد دائمًا إن موضوعك يتماشي مع إرشادات المنتدى حتى يستفيد الجميع في ظل نظام واحترام متبادل. 📋✅

مع أطيب التحيات،

وبالتوفيق في تجارتكم ومشاركتكم في المنتدى! 🚀🛒

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مشكلة في الشحن عن طريق امازون
by Seller_Y8toG8NtNfSUN

السلام عليكم

اواجه مشكله عدم اتاحه شحن ATS مع العلم شحنت سابقا عليه و حاليا يرفض يقول الخدمة غير متوفرة في منطقتك

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شاركونا بنصائح للمبتدئين في الدروبشبنق: كيف تتجنب المخاطر قبل البدء؟
by Seller_q3rTpJoXfBltA

السلام عليكم ورحمة الله وبركاه،

وتقبل الله منا ومنكم صالح الأعمال.

أنا جديد في مجال المتاجر الإلكترونية، وقد افتتحت متجرًا على أمازون باستخدام نظام الدروبشبنق (حيث أعرض منتجات من موردين خارجيين).

أرجو من أصحاب الخبرة مشاركة توجيهاتهم ، هنا بعض المواضيع ولكن أنتم أخبر بأهم المواضيع اللي لازم ننتبه لها:

سياسة الإرجاع:

في حال طلب العميل إرجاع منتج، هل يعود إلي أم إلى المورد الأصلي؟

كيف تتم عملية استرداد المبلغ؟ وهل أكون مسؤولاً عن تكاليف الشحن؟

التحديات المحتملة:

ما هي المشاكل الشائعة التي قد أواجهها في هذا النظام؟ (مثل تأخير الشحن أو مشاكل الجودة)

كيف أتجنب تعطيل حسابي بسبب مخالفة سياسات أمازون المتعلقة بالموردين؟

نصائح للبداية الصحيحة:

ما هي أولوية العمل قبل نشر المنتجات؟

كيف أتحقق من موثوقية المورد قبل التعاقد؟

أقدّر أي تجارب أو نصائح تشاركونها، فهي ستكون عونًا لي ولغيري من المبتدئين.

وشكرًا لكم!

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Registration for Amazon Accelerate 2025 is now open
by News_Amazon

Registration for Amazon Accelerate 2025 is now open! Our premier annual selling partner conference is back in Seattle on September 16-18, 2025.

Amazon Accelerate is the destination for any seller looking to take their business to the next level. The event offers opportunities to receive one-on-one support, network with fellow sellers, and discover cutting-edge resources and tools to accelerate your business growth.

Join Amazon Accelerate to:

  • Be the first to hear from Amazon senior leaders as they unveil our latest innovations.
  • Get personalized one-on-one support from Amazon subject matter experts at the Seller Café.
  • Attend presentations, panels and interactive workshops hosted by industry leaders on topics including operations, marketing, and business growth.
  • Build meaningful connections with fellow sellers at networking hubs centered around shared interests, talking points, and hands-on activities.
  • Meet with representatives from Amazon selling programs and third-party service providers at Partner Connect to find out how they can help you grow your business.

Register by August 3, 2025 and save $100 on the in-person registration price at $499 (regular price $599). In-person seats are limited, so register now to secure your place.

If you can’t attend in person, you’ll be able to stream certain sessions. We’ll share more details ahead of the event.

For more information, go to Amazon Accelerate.

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Account At risk of deactivation due to Late Dispatch Rate
by Seller_StADRLRq7XuSw

Hello everyone, I just want to share my experience with seller support.

My account is at risk of deactivation due to late shipping rate.

First of all I'm new seller on amazon and I faced this issue to the very first time my account is at risk of deactivation and I tell you the reason of it. I fullfil my orders on the same day when I received sometimes in just one to 2 hours but due to late pickup by amazon team my account is at risk of deactivation. I choose Easyship method to fullfil my orders and every single time amazon team pickup orders late and my Late Dispatch Rate is increasing. someone please tell me what can I do now and how to solve this issue?

Anyway i feel so disappointed and injustice by support team. how easy your account can be suspended by false informations and you can't do something about it.

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Suggitions
by Seller_HhhCSge6IIePQ

Hi Amazon team,

with comparing Amazon platform with others in KSA, we noticed that there are some things need to improving to be peter than them

So we have some suggestions that need considerate from your side.

1 - in adding new products section , there are many items still not available in Amazon catalog specially in Mobiles sections and these items are running and they are fast moving.

example : (Mobile phone : HONOR X7c 5G (8+256) GB FOREST GREEN )

2 - in adding new products section , still there items under HAZMAT status due to batteries information but in other platforms these items available in their catalog without any issues and having good sales rank also.

example : (Mobile phone : Honor 400 Pro 5G (12+512) Grey )

so you have tack action immediately in above matters.

Thanks

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What are the product qualifications for bathroom products to enter Saudi Arabia?
by Seller_8kip9MkC2qxDT

How to get the product qualification for different kinds of products for bathroom and kitchen scene to enter into Saudi Arabia as well as the platform qualification for Amazon? We couldn't find its analogues and related series of products in the product compliance reference of the Saudi site. Could you please provide detailed information on the prerequisites for selling products for bathroom and kitchen scene in Saudi Arabia?

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Despite of Brand LOA and Brand Invoice and Business Contact Information-Repeatedly Auto Rejections
by Seller_XaRXozEJ56HqK

@AMAZON SUPPORT

Brand Listing Repeatedly Rejected Despite Multiple Approvals & Complete Documentation – Urgent Escalation Needed

We are deeply concerned that our Global Brand listing continues to be repeatedly rejected, even though we have submitted all required documentation, including:

-Letter of Authorization (LOA), Brand Representative’s Business Card, Trademark Registration Certificate, Valid Brand Invoices

"Willingness to connect Amazon Support directly with Brand Representatives

Despite providing this complete and verifiable information, our cases are being closed repeatedly with automated responses, offering no meaningful resolution or engagement. This is incredibly frustrating and disheartening, especially when the appeal page clearly states that we may contact support for further assistance.

We respectfully request that Amazon support urgently escalate this matter to the relevant leadership or specialized team. We were previously informed that someone from leadership would reach out regarding Case Ref: 11201229522, but we have received no communication, follow-up, or call to date.

Here are the related case references where we submitted multiple applications and resubmissions, yet all were rejected—apparently without a full review of the documents provided:

Case ID: 11155606202, Case ID: 11198029562, Case ID: 11201880342

We have also contacted Support multiple times, but the issue keeps being passed off to “Another team” with no direct way for us to communicate or clarify our position. This loop of redirection and automated closure is unacceptable given the thorough documentation we’ve already submitted.

📌 OUR REQUEST:

Please treat this matter as urgent and ensure it is escalated appropriately. We are requesting:

-A direct point of contact via email, chat, or call with someone from the specialized or leadership support team

-A comprehensive review of the documents we’ve already submitted

-A meaningful response, not automated replies

We are committed to compliance and transparency. We simply ask for fair consideration and a resolution that reflects the effort and documentation we’ve provided.

Thank you for your immediate attention to this matter.

CAN SOMEONE HELP

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TTT Store
by Seller_PHjPoEmY4XqrF

Hello, I want to reactivate my AC, but nobody helps from the Amazon site reactive I tried to click call me from the Amazon site. This site is not connected to call me. pls help I have been having problems for one week. I have to start my work, but the AC is not Healthy

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Access seller news anywhere with the new Stay Informed hub in the Seller app
by News_Amazon

We’ve added a Stay Informed tab to the Seller Central mobile app, Amazon Seller, to make it easier for you to access the latest news and business-critical updates, even on the go.

To find all recent announcements and resources posted on Seller News in the app, go to the top of your home screen, and select the Stay Informed tab.

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