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Seller_tYCgHstNHsNdH
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حسابي غير مفعل لعدم النشاط، أرسلت الهوية لكن لا يوجد رد
by Seller_tYCgHstNHsNdH

ما الحل ؟

رجاء حل المشكلة

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SOS！ My seller account has been deactivated.
by Seller_h29CnIVohTWSl

My seller account has been deactivated. However, I cannot find any seller support team or account specialist, and their phone lines are always unreachable. This issue is very troubling and urgent—please tell me how to resolve it.I have been trying to follow up with the seller and request that a seller account support specialist call me. But every time I try to make the call, a message appears saying the account cannot be used. I need to resolve this issue as soon as possible. How can I find the right person to discuss my account status or fix my account problem? This is extremely important to me. Please provide a timely and clear solution, or help escalate this internally to the appropriate personnel.

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Seller_1RnmQtVGdz95s
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my account deactivated but amazon not payment reaslese
by Seller_1RnmQtVGdz95s

my account deactivated but amazon not payment reaslese

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Improving My Amazon Seller Account Health – Guidance Needed
by Seller_mb3oP0BlyKxpY

Hello Amazon Support Team,

I hope you are doing well. I would like to request guidance on how to improve and maintain my Amazon Seller Account Health. I am particularly interested in understanding:

Key metrics that impact account health and how they are calculated.

Best practices to prevent performance notifications or policy violations.

Recommendations for improving metrics such as Order Defect Rate, Late Shipment Rate, and Customer Feedback.

Any additional resources or tools available to monitor and enhance account health proactively.

Your expert advice will be highly appreciated, as I aim to provide the best possible service to my customers and maintain a strong, healthy seller account.

Thank you for your support.

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Even though my customer declared to withdraw his request, Amazon is not correcting the ODR
by Seller_urqVF5Fq2lf8Y

Urgent Appeal – A-to-Z Guarantee Claim Wrongly Applied (Order 171-4353306-6901969)

Dear Amazon Performance Team,

I am submitting a second-level appeal regarding the A-to-Z Guarantee claim for order 171-4353306-6901969 (ASIN: B0BV9Q26QL).

New Evidence Provided (attached):

1. The buyer sent photos proving the product matches the listing exactly.

2. The buyer clearly stated in writing that they request Amazon to remove the A-to-Z decision.

This evidence confirms:

• The item was accurately described and delivered correctly.

• The buyer is fully satisfied with the product.

• There is no defect or misrepresentation on my part as a seller.

Why this decision should be reversed:

• Amazon’s A-to-Z Guarantee is designed to protect buyers in case of defective or misrepresented products. In this case, the buyer themselves confirms there was no issue and asks Amazon to close the claim.

• Keeping this claim active despite buyer confirmation undermines both customer satisfaction and seller fairness.

Corrective & Preventive Actions Already Taken:

• Direct communication with the buyer to verify satisfaction.

• Full documentation of the product and its condition.

• Updated internal processes to prevent any misunderstanding in future orders.

Request:

I respectfully request the immediate removal of this A-to-Z claim from my account health metrics, as it is fully resolved with the buyer and incorrectly impacting my account performance.

Thank you for your understanding and support. I am happy to provide additional clarification if needed.

Best regards,

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Your Weekly Account Health Check-Up ✅
by Seller_5WsK3rrVFyBk9

Hello Sellers! 👋

Just like regular health check-ups help prevent serious medical issues, monitoring your Account Health regularly helps prevent serious selling problems. Today, let's discuss creating effective monitoring routines that can keep your business thriving. 📈

Why Weekly Monitoring Matters

Early detection of potential issues gives you time to:

  • Address problems before they impact your account status.
  • Maintain consistent performance metrics.
  • Keep your selling privileges active and healthy.

Key Areas to Monitor Weekly

  • Performance Metrics: Order defect rate (ODR), late shipment rate, valid tracking rate, and customer response times.
  • Policy Compliance: Product authenticity, product safety, listing accuracy, and intellectual property.
  • Customer Experience: Negative feedback trends, A-to-z Guarantee claims, and chargeback claims.

Pro Tips for Effective Monitoring

  • Set a regular time each week for account review. 🗓️
  • Document any changes or trends you notice.
  • Take immediate action on any metrics trending downward. 📉
  • Keep records of all actions taken to resolve issues.

Helpful Resources

🤝 Let's Learn From Each Other Every seller has developed their own effective routine for maintaining account health. We'd love to hear about yours:

  • What are the top 3 metrics you check every week on your dashboard?
  • Have you successfully caught and addressed a potential issue early? How?
  • What tips do you have for understanding and responding to account health notifications?

Share your experiences below – your insights could help fellow sellers in the KSA 🇸🇦 maintain healthier accounts!

Remember: Prevention is always better than cure. A few minutes of proactive monitoring each week can save hours of reactive problem-solving later.

What's your #1 account health monitoring tip? Share it with the community! 💬

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Seller_z4cVXEmuDuhFB
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تم اقفال حسابي وتم حل جميع مشاكل اللي عليه
by Seller_z4cVXEmuDuhFB

اتقفل حسابي في امازون وحجزو مبلغ كبير لهم 8 شهور

بسبب شكاوي من موردين

وتم التواصل مع الموردين وتم ازالة الشكاوي

ومدير حسابي قال لي اذا انشالت الشكاوي بيفتح الحساب

لكن للاسف ما انفتح الحساب

بسبب طالبين فواتير لمنتجات انباعت لعملاء وتم استلامها من قبل العملاء

وحجز مبالغ لي يدون وجه حق

اذا لم يتم ايجاد حل

سيتم رفع شكوى والمطالبه بحقي وتعويض المده اللي تم توقيف الحساب فيه لاني خسرت كثيرررر بسببكم

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