Hi there, our account was disabled for inactivity (last login about 1-2 months ago, we haven't sold anything yet). Now when we login, we get this message: ""Your account is inactive - You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated. We added a new credit card half a day ago, and our identity appears to already be verified. We tried to contact seller support but we can't even contact them, we just get shown the same error message:

"Your account is inactive - You have attempted to access a store that is currently inactive."

Anyone knows of other options? We tried contacting Amazon Support via the Amazon Store chat, but they said there was nothing they could do if we couldn't contact Seller Help through Seller Central.Can someone from the amazon team help please!

Lastly, I updated my credit card many times, it says it might be that i need to update my tax information but i can’t! it just sends me to the same message on the screen and when i click on it, it send me back to changing my credit card. I did nothing on this account yet. Please can someone from amazon reactivate my account please.