Dear Amazon Seller Support Team and Community,

I am reaching out to seek urgent assistance regarding a case that has been pending resolution since June 2024. Despite repeated follow-ups and providing all necessary documentation, my queries have consistently been met with the same response, without any significant progress toward a resolution.

As a dedicated Amazon seller, I understand the importance of protocol and the need for thorough review. However, the lack of responsiveness and the repetitive nature of the replies have significantly impacted my business operations and customer satisfaction. I believe this issue deserves immediate attention due to the prolonged timeline and the potential implications for my customers.

Could someone from the Amazon Seller Support management team please escalate this matter? I am confident that a deeper review of my case history will reveal the need for a timely and decisive solution.

Thank you in advance for your attention and assistance. I look forward to resolving this issue in a way that restores my confidence in Amazon’s commitment to supporting its sellers.

CASE ID 9905048752 , overcharging me for thousands of Riyals