Baby Lounger Compliance Issue
hello @Stevie_Amazon , @Cooper_Amazon , @Danny_Amazon , @Dawn_Amazon , @Michelle_Amazon , @Manny_Amazon
I have submitted all of the relevant documentation, photos, lab reports etc.
Our brand is Nova Nook and I'm trying to sell Baby Loungers on Amazon USA.
Our product has been classified under Cradle & Bassinet – please see images below.
Case ID's;
15699234621
15832548191
15939986131
16156948861
16270291521

Baby Lounger Compliance Issue
hello @Stevie_Amazon , @Cooper_Amazon , @Danny_Amazon , @Dawn_Amazon , @Michelle_Amazon , @Manny_Amazon
I have submitted all of the relevant documentation, photos, lab reports etc.
Our brand is Nova Nook and I'm trying to sell Baby Loungers on Amazon USA.
Our product has been classified under Cradle & Bassinet – please see images below.
Case ID's;
15699234621
15832548191
15939986131
16156948861
16270291521

10 replies
Glenn_Amazon
Hello @Seller_9UHLl2yLxG6Co,
Thank you for reaching out regarding your ASINs that under review for Baby Compliance. I've reached out to our internal team to review the delay in your review of these products. As soon as I have any updates I will reach out to you here. Thank you for your understanding.
-Glenn
Glenn_Amazon
Hi there @Seller_9UHLl2yLxG6Co,
At this time the review for one of your ASINs is being escalated however you will want to ensure that for both you are providing the following information:
- Images of the product and product packaging, as applicable, for all bassinets and cradles that you offer on our store. Images must include all sides of the product and product packaging
- Product images or test report as evidence of compliance with registration card requirement (16 CFR Part 1130)
- Product images or test report as evidence of compliance with warning and hazard labels (ASTM F2194 –13 Sec. 5.8 and Sec. 8 or 16 CFR Part 1218), as applicable
- Test reports from a CPSC-accepted lab confirming that each product was tested to the regulations and standards listed below
All of the following:
- 16 CFR Part 1130 (Requirements for Consumer Registration of Durable Infant or Toddler Products)
And any one of the following:
- 16 CFR Part 1218 (Safety Standard for Bassinets and Cradles)
- ASTM F2194-13 with modifications (Standard Consumer Safety Specification for Bassinets and Cradles)
The tracking label images submitted did not include all of the following:
- mages showing tracking label present on product packaging.
- Manufacturer or private labeler (distributor) name and address located in the United States
For your ASIN that was rejected please appeal ensuring you have all this information and the ASIN can be rereviewed. Thankyou for your understanding.
-Glenn
Seller_9UHLl2yLxG6Co
Hi,
Could you please let me know from where I can apply or get the registration card, what the procedure. I have CPC certificates testing report and other thing Amazon mention product registration card missing. Could you please share the details how to get that card.
thanks
Glenn_Amazon
Hello @Seller_9UHLl2yLxG6Co,
I would recommend you review with your compliance experts on United States Consumer Product Safety Commission website. If you search "Durable Infant or Toddler Product Consumer Registration" you should be able to get further insights. Please review all components of your product to ensure all documentation and images are provided. Please continue to work with your own compliance experts to ensure all steps have been taken.
Thank you for your understanding.
-Glenn
Seller_9UHLl2yLxG6Co
Hi Glenn,
I hope you're doing great.
I have done all the thing and submit again. It is under review from the last 3 week, still didn't receive any response regarding that. Please review again and let me know any further action needed from my side?
Thanks
Glenn_Amazon
Hi there @Seller_9UHLl2yLxG6Co,
Thank you for reaching out with your concerns about any delays in your product compliance review. Can you please indicate the Case IDs where you are still having this issue and I can review to see what details I can provide. Thank you for your understanding.
-Glenn
Seller_X7KAldV9MQi3w
Hey Glenn I am actually also facing something similar with compliance issue for CPSC Tracking Label Do I need a US address because I do not have one since I do not live in US, I live in Canada should I put that
Glenn_Amazon
Hi there @Seller_X7KAldV9MQi3w,
I apologize but as I'm not an expert in the specific rulings for these compliance expectations I won't be able to tell you if what you are providing is or is not viable on a CPSC Tracking Label. I would recommend reviewing the information on the United States Consumer Product Safety Commission website for more details on these labeling guidelines. I also see you have an open thread on this issue here. I would recommend you provide your most recent Seller Support Case ID to that thread and a member of the team will investigate as soon as they are available. Thank you for your understanding.
-Glenn
Seller_X7KAldV9MQi3w
Hi I actually figured out the CPSC and the registration card, its been over a month since I gave my compliance and heard nothing back this is my most recent case ID is: 16696922551, if you can help me with that that will be awesome Thanks