are product description changes limited to brand representative vs reseller role
Hello,
We are Brand Registry / Reseller Selling Role for a Brand.
We have recommended product description and bullet item changes for specific ASINs. Seller Support is saying "The ASIN is owned by another brand steward" and that there is a "winning brand steward" that must approve the product related information.
- If our Selling Role was Brand Representative, would this still be an issue for us?
- How does a brand steward claim ownership of an ASIN?
- Where is the "winning brand steward" identified in Brand Registry or Seller Central account information, if we were to be the "winning brand steward" for an ASIN?
- Where in Brand Registry or Seller Central will the Brand be notified of these product changes, so I can direct them to follow up?
Hoping that one of the moderators can assist, @Dougal_Amazon@Sandy_Amazon. I can supply the Case ID if that would be helpful.
Thank you for your consideration.
are product description changes limited to brand representative vs reseller role
Hello,
We are Brand Registry / Reseller Selling Role for a Brand.
We have recommended product description and bullet item changes for specific ASINs. Seller Support is saying "The ASIN is owned by another brand steward" and that there is a "winning brand steward" that must approve the product related information.
- If our Selling Role was Brand Representative, would this still be an issue for us?
- How does a brand steward claim ownership of an ASIN?
- Where is the "winning brand steward" identified in Brand Registry or Seller Central account information, if we were to be the "winning brand steward" for an ASIN?
- Where in Brand Registry or Seller Central will the Brand be notified of these product changes, so I can direct them to follow up?
Hoping that one of the moderators can assist, @Dougal_Amazon@Sandy_Amazon. I can supply the Case ID if that would be helpful.
Thank you for your consideration.
3 replies
Sandy_Amazon
Hi @Seller_R0SXS0gMCVARy
Thank you for your post here.
A Brand Representative role is an internal, first-party seller who is directly employed by the brand. You should have access to selling benefits.
I would need to look into the ASIN to see if there are any additional insights I can offer. Would you please provide me the case ID?
Sandy
