Amazon Shipping Labels printing Samll on a 4X6 Label
We use a 3rd party Shipping program. When we print the Buy Amazon Shipping label some are printing a 2x2 in printing areas instead of the 4X6 Thermal labels.
Amazon Shipping Labels printing Samll on a 4X6 Label
We use a 3rd party Shipping program. When we print the Buy Amazon Shipping label some are printing a 2x2 in printing areas instead of the 4X6 Thermal labels.
4 replies
Seller_f4a7xAPCCSMqD
I also use a 3rd party program to ship orders that is integrated with Amazon's buy shipping, and I didn't have this issue at all. Did you find that it happened more with one type of shipping method than others?
Tatiana_Amazon
Hi @Seller_WmtZwRmdYOFQ7,
I think I might have a help page that will be exactly what your are looking for! I admittedly do not know much about printing Buy Amazon Shipping labels, but take a look at this troubleshooting information for Amazon Print Connect. Under the "Common Known Issues" section there is some troubleshooting steps for Fedex labels specifically.
If you are unable to resolve the issue with the instructions linked above, go ahead and reach out to Seller Support. The troubleshooting instructions also provide a list of details to give Seller Support when you open your ticket. You can share your case ID with me here and I can help follow up.
Tatiana