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Seller_PsGAoY10osTVN

Lost inventory but Amazon didn’t process it

Hello everyone,

The reason I contacted Amazon was because I was concerned about Amazon's handling of my FNSKU: X001ZWCOBX, X00266NTCF, X0023RRHF7, Very frustrated with the way FBA handles inventory. On March 27, 2025, all of my inventory was seized with no explanation. Since then, I have sent numerous emails, opened multiple cases, and even called the FBA team. Unfortunately, all I received was a generic response that read: "We have contacted our internal team for information regarding your request. We will get back to you as soon as there are updates or if you require any further information connect.

When I received the response, I was told that FC had 35 items pending, either waiting to be transferred, waiting to be verified, or waiting to be investigated. However, a week later, my inventory still hadn't arrived. FC's processing time usually takes no more than three days, so this delay would cause my sales to drop and affect my business. What's more, my high-value products seriously affected my funds!

To make matters worse, Amazon's support team seems inexperienced and unresponsive. They have not provided any meaningful help. Two of my cases are still pending with no resolution in sight. I have never been able to get compensation. I have provided a receipt, but Amazon still replies that the product is in the warehouse and is still being looked for. This efficiency is very disappointing!

Amazon, if you're listening, please teach your employees how to treat sellers and resolve our issues effectively. This lack of support is unacceptable.

I'm really disappointed..!

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1 reply
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user profile
Seller_PsGAoY10osTVN

Lost inventory but Amazon didn’t process it

Hello everyone,

The reason I contacted Amazon was because I was concerned about Amazon's handling of my FNSKU: X001ZWCOBX, X00266NTCF, X0023RRHF7, Very frustrated with the way FBA handles inventory. On March 27, 2025, all of my inventory was seized with no explanation. Since then, I have sent numerous emails, opened multiple cases, and even called the FBA team. Unfortunately, all I received was a generic response that read: "We have contacted our internal team for information regarding your request. We will get back to you as soon as there are updates or if you require any further information connect.

When I received the response, I was told that FC had 35 items pending, either waiting to be transferred, waiting to be verified, or waiting to be investigated. However, a week later, my inventory still hadn't arrived. FC's processing time usually takes no more than three days, so this delay would cause my sales to drop and affect my business. What's more, my high-value products seriously affected my funds!

To make matters worse, Amazon's support team seems inexperienced and unresponsive. They have not provided any meaningful help. Two of my cases are still pending with no resolution in sight. I have never been able to get compensation. I have provided a receipt, but Amazon still replies that the product is in the warehouse and is still being looked for. This efficiency is very disappointing!

Amazon, if you're listening, please teach your employees how to treat sellers and resolve our issues effectively. This lack of support is unacceptable.

I'm really disappointed..!

Tags:Missing
40
104 views
1 reply
Reply
1 reply
user profile
Adam_Amazon_

Hello @Seller_PsGAoY10osTVN,

I wanted to follow up on the issue you've raised regarding the loss of your inventory and Amazon's handling of it. This is certainly a concerning situation, and I appreciate you taking the time to share the details with the community.

Could you please provide any updates on the status of your cases and the latest response you've received from Amazon?

Adam

00
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user profile
Seller_PsGAoY10osTVN

Lost inventory but Amazon didn’t process it

Hello everyone,

The reason I contacted Amazon was because I was concerned about Amazon's handling of my FNSKU: X001ZWCOBX, X00266NTCF, X0023RRHF7, Very frustrated with the way FBA handles inventory. On March 27, 2025, all of my inventory was seized with no explanation. Since then, I have sent numerous emails, opened multiple cases, and even called the FBA team. Unfortunately, all I received was a generic response that read: "We have contacted our internal team for information regarding your request. We will get back to you as soon as there are updates or if you require any further information connect.

When I received the response, I was told that FC had 35 items pending, either waiting to be transferred, waiting to be verified, or waiting to be investigated. However, a week later, my inventory still hadn't arrived. FC's processing time usually takes no more than three days, so this delay would cause my sales to drop and affect my business. What's more, my high-value products seriously affected my funds!

To make matters worse, Amazon's support team seems inexperienced and unresponsive. They have not provided any meaningful help. Two of my cases are still pending with no resolution in sight. I have never been able to get compensation. I have provided a receipt, but Amazon still replies that the product is in the warehouse and is still being looked for. This efficiency is very disappointing!

Amazon, if you're listening, please teach your employees how to treat sellers and resolve our issues effectively. This lack of support is unacceptable.

I'm really disappointed..!

104 views
1 reply
Tags:Missing
40
Reply
user profile
Seller_PsGAoY10osTVN

Lost inventory but Amazon didn’t process it

Hello everyone,

The reason I contacted Amazon was because I was concerned about Amazon's handling of my FNSKU: X001ZWCOBX, X00266NTCF, X0023RRHF7, Very frustrated with the way FBA handles inventory. On March 27, 2025, all of my inventory was seized with no explanation. Since then, I have sent numerous emails, opened multiple cases, and even called the FBA team. Unfortunately, all I received was a generic response that read: "We have contacted our internal team for information regarding your request. We will get back to you as soon as there are updates or if you require any further information connect.

When I received the response, I was told that FC had 35 items pending, either waiting to be transferred, waiting to be verified, or waiting to be investigated. However, a week later, my inventory still hadn't arrived. FC's processing time usually takes no more than three days, so this delay would cause my sales to drop and affect my business. What's more, my high-value products seriously affected my funds!

To make matters worse, Amazon's support team seems inexperienced and unresponsive. They have not provided any meaningful help. Two of my cases are still pending with no resolution in sight. I have never been able to get compensation. I have provided a receipt, but Amazon still replies that the product is in the warehouse and is still being looked for. This efficiency is very disappointing!

Amazon, if you're listening, please teach your employees how to treat sellers and resolve our issues effectively. This lack of support is unacceptable.

I'm really disappointed..!

Tags:Missing
40
104 views
1 reply
Reply
user profile

Lost inventory but Amazon didn’t process it

by Seller_PsGAoY10osTVN

Hello everyone,

The reason I contacted Amazon was because I was concerned about Amazon's handling of my FNSKU: X001ZWCOBX, X00266NTCF, X0023RRHF7, Very frustrated with the way FBA handles inventory. On March 27, 2025, all of my inventory was seized with no explanation. Since then, I have sent numerous emails, opened multiple cases, and even called the FBA team. Unfortunately, all I received was a generic response that read: "We have contacted our internal team for information regarding your request. We will get back to you as soon as there are updates or if you require any further information connect.

When I received the response, I was told that FC had 35 items pending, either waiting to be transferred, waiting to be verified, or waiting to be investigated. However, a week later, my inventory still hadn't arrived. FC's processing time usually takes no more than three days, so this delay would cause my sales to drop and affect my business. What's more, my high-value products seriously affected my funds!

To make matters worse, Amazon's support team seems inexperienced and unresponsive. They have not provided any meaningful help. Two of my cases are still pending with no resolution in sight. I have never been able to get compensation. I have provided a receipt, but Amazon still replies that the product is in the warehouse and is still being looked for. This efficiency is very disappointing!

Amazon, if you're listening, please teach your employees how to treat sellers and resolve our issues effectively. This lack of support is unacceptable.

I'm really disappointed..!

Tags:Missing
40
104 views
1 reply
Reply
1 reply
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Adam_Amazon_

Hello @Seller_PsGAoY10osTVN,

I wanted to follow up on the issue you've raised regarding the loss of your inventory and Amazon's handling of it. This is certainly a concerning situation, and I appreciate you taking the time to share the details with the community.

Could you please provide any updates on the status of your cases and the latest response you've received from Amazon?

Adam

00
Follow this discussion to be notified of new activity
user profile
Adam_Amazon_

Hello @Seller_PsGAoY10osTVN,

I wanted to follow up on the issue you've raised regarding the loss of your inventory and Amazon's handling of it. This is certainly a concerning situation, and I appreciate you taking the time to share the details with the community.

Could you please provide any updates on the status of your cases and the latest response you've received from Amazon?

Adam

00
user profile
Adam_Amazon_

Hello @Seller_PsGAoY10osTVN,

I wanted to follow up on the issue you've raised regarding the loss of your inventory and Amazon's handling of it. This is certainly a concerning situation, and I appreciate you taking the time to share the details with the community.

Could you please provide any updates on the status of your cases and the latest response you've received from Amazon?

Adam

00
Reply
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