Account got deactivated after switching to Professional account
Hello!
I have been selling on Amazon for a while now under the Individual plan. I switched over to the professional plan and received an email stating my account got deactivated. Is there a reason for this? How can I fix it?
Account got deactivated after switching to Professional account
Hello!
I have been selling on Amazon for a while now under the Individual plan. I switched over to the professional plan and received an email stating my account got deactivated. Is there a reason for this? How can I fix it?
6 replies
Seller_OvL8C4BJWiuS9
You are told in the notice you received. It is a verification step. The notice will have said something in reference to a piped utility bill or business license and having a valid credit card on file (not a debit card).
Seller_LyYw7fQRKc5G7
You did read the suspension email that you were sent, right?
Follow its instructions.
CR_Amazon
@Seller_Dr5ciIXsRv9QF
Hello there, my name is CR and wanted to pop in here to let you know I had a chance to take a quick peek into your account.
You have three unread performance notifications from today, 5/29/2024, that outline the next steps that you need to take here to supply additional documentation.
Please view your performance notifications and read through these for what you will need to do next. Please review the requirements carefully and only submit the information that is being asked of you within the above notifications.
CR_Amazon
