Error message on Send to Amazon Step 1
When I list items to send to Amazon in step 1, it will show the following error message
1 error -----------This product must be removed at this time.
The error message persists even after I remove all items. I tried deleting the workflow and restarting step 1. It didn't help.
I opened a case with customer support, I was told that I exceeded my capacity when I only used 31% of my capacity. Am I the only one having this issue?
Error message on Send to Amazon Step 1
When I list items to send to Amazon in step 1, it will show the following error message
1 error -----------This product must be removed at this time.
The error message persists even after I remove all items. I tried deleting the workflow and restarting step 1. It didn't help.
I opened a case with customer support, I was told that I exceeded my capacity when I only used 31% of my capacity. Am I the only one having this issue?
12 replies
Jameson_Amazon
Hi @Seller_N6rM2tvBeDvw8,
Thank you for reaching out about this and for your patience here! Just checking in, are you still encountering this error?
I have heard that this issue should be resolved now, however if you're still running into this, you may need to delete the workflow and start a new one.
If the issue continues, can you please send me your case IDs? I'd love to take a further look to see what may be going on here!
Thanks again,
Jameson
