Hello,

Your Amazon Saudi Arabia Seller Central account has been deactivated. Your listings have been removed and you will no longer be able to receive customer orders. Please note that it is your responsibility to fulfill all unshipped orders if you do not use Fulfillment by Amazon (FBA). Please continue to ship open orders and respond to buyer inquiries to avoid further impact to your account.

Why did this happen?

We need to confirm that you have appropriate licensing to sell SFDA-regulated products.

How do I reactivate my account?

To reactivate your account:

1. Check the accuracy of your legal business name: https://sellercentral.amazon.sa/sw/AccountInfo/LegalEntity/step/LegalEntity on Seller Central and update if inaccurate.

2. Please email the following documents and information to mea-psc-adhoc-support@amazon.com:

a) Your Merchant Token (you may look up here: https://sellercentral.amazon.sa/sw/AccountInfo/MerchantToken/step/MerchantToken?ref_=macs_aimertok_cont_acinfohm).

b) A commercial registration certificate that matches your Seller Central legal business name: and proof that the Seller Central point of contact is authorized to act on behalf of your company (for example a power of attorney)

c) Proof that you are licensed to sell SFDA-regulated products.

We will review the information you provide and may require more information as and when needed. Note that we may verify the information you provide to us against external sources. If you do not consent to us using your information in this manner, please do not provide the information to us and your account will remain deactivated. Once we have successfully completed our review, we will let you know once your selling privileges are restored.

Please be aware that some products require additional licensing approvals from the Saudi authorities. We reserve the rights, now or in the future, to require additional information from you as a condition of maintaining your selling privileges.

How can I provide the information requested?

You can send the information listed above to mea-psc-adhoc-support@amazon.com We will notify you if we need further information.

What happens if I do not send the required information?

If we do not receive the required information, your account will remain deactivated.

Thank you for your cooperation.