Changes to program policies

Listed below are upcoming changes to Amazon’s program policies.

Upcoming changes to program policies

The following change will enter into effect on March 29, 2022:

We are adding the Unsuitable inventory investigations policy as a new program policy. Under this policy, if there is suspicion that a seller may have been engaged in the sale of counterfeit products or other illegal goods at Amazon, we may require additional information regarding the affected FBA inventory. If the requested information is not provided, or we find after investigation that the inventory constitutes Unsuitable Units, we may dispose of it.

Upcoming changes to the Amazon Marketplace Fair Pricing Policy

We are making changes to the Amazon Marketplace Fair Pricing Policy. These changes will go into effect in 15 days, that is, April 24, 2021.

The key changes are summarized below:

1. The last sentence before the bulleted list, "Pricing practices that harm customer trust", "If we see pricing practices on a marketplace offer that harms customer trust, Amazon may remove the Buy Box, remove the offer, or in serious or repeated cases suspend or terminate selling privileges." has been replaced with, "If we see pricing practices on a marketplace offer that harms customer trust, Amazon may remove the Featured Offer, remove the offer, suspend the ship option or in serious or repeated cases, suspend or terminate selling privileges."
2. In the bulleted list, "Pricing practices that harm customer trust", we have included an additional point: Setting a shipping fee on a product that is excessive. Amazon considers current public carrier rates, reasonable handling charges, as well as buyer perception when determining whether a shipping price violated our fair pricing policy.

Your continued use of Selling Services after April 24, 2021, constitutes your acceptance of the updated policy.

As always, our goal is to help you and all our selling partners continue to succeed with Amazon and grow your businesses around the world. Thank you for being an Amazon Selling Partner.

Update to Supply Chain Standards

Effective October 15, 2020, we are updating our Supply Chain Standards page to provide details about our existing policy and help you adhere to these guidelines. Our standards include the Amazon supplier code of conduct, which requires that products be manufactured in safe, healthy, and inclusive work environments. The Supply Chain Standards page also provides information about why standards are important, how we implement them, and the potential consequences for violations. We are not changing our supplier code of conduct as part of this update. See the updates here.

Update to Communication Guidelines

From November 19, 2020, our Communication Guidelines are being updated with additional information related to Buyer-Seller messages. See the updates here (link updated on 04/11/2020).