To change your account email address
, follow these steps:
In your seller account, go to
click Login Settings.
In the Password
Settings area, click Edit.
In the Email Address field, type the email address you want
In the New
Password field, type your new password.
In the Re-enter Password field, re-type your new
Click Submit to save your
If you have two-step verification
enabled, we might require you to enter a security code to make changes to your Advanced
Security Settings. .
Note: If you
use XML or AMTU (may not be available in your marketplace) to
integrate with Seller Central, you must also update your email address and password for
those transmissions so they will continue to work properly.
How to set up your security questions
Security questions are a supplemental way for Amazon to verify your identity. We will
present security questions only when circumstances call for an extra level of identity
To register your security questions and answers, follow these steps:
Open your Seller Central Login Settings page.
Click the Change button in the
Select a question and enter your answer
to that question. Repeat with different questions and answers for Questions 2 and
Enter your password and click
Tips to help you choose good security questions and answers:
Choose questions that only you know the
answer to and that are not associated with your password.
Choose answers that are memorable, but
not easy to guess or research.
Tips for keeping your security questions and answers secure:
Never tell anyone your security
questions and answers, and do not write them down.
Never send your security questions or
answers through email.
Never reply to email inquiries about
your security questions and answers, even if the message looks authentic.
Periodically change your security
questions and answers.
How to fix an error
If you get an error message for your answer to a security question, the answer you
entered does not match the answer you registered for that question. Please try again,
making sure of the following:
Don't add extra spaces. (Copy and paste
sometimes adds extra spaces).
Use upper-case and lower-case letters
exactly as you did when you registered your answer.
If you are still unable to log in to Seller Central, click the Forgot the answer to your security
question? link on the Security Questions page to
contact us for assistance.