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This article applies to selling in: Saudi Arabia

Frequently asked questions about the free shipping promotion for Easy Ship offers

What is the promotion and which items are eligible for free delivery during the free shipping promotion?

For a limited time, Amazon is extending free shipping to customers as a promotion on Amazon Easy Ship for orders 100 SAR or above. The promotion will be funded by Amazon and will apply to items listed by domestic selling partners through Fulfilled by Amazon (FBA) and Easy Ship models when an order’s value is 100 SAR or above. The promotion will apply to select items at Amazon’s discretion. This promotion does not apply to self-ship.

What will this promotion cost me?

The promotion is free during the limited time offer. For Easy Ship and FBA products, this promotion is sponsored by Amazon and there won’t be any change to the amount you charge and collect for shipping Easy Ship items.

How will it work?

Amazon will not make any changes to the shipping fees set in your Seller Central account. For customer orders that are eligible for the promotion, Amazon will give a discount to the customers equal in value to your set shipping fees. The customer check-out page will show a promotional credit from Amazon equal to the shipping fees charged. Your proceeds from the sale will not change (that is you will collect the sales proceed and shipping fee, despite the customer not paying for it).

When is the offer valid?

The offer is valid from November 1, 2021 and may be withdrawn by Amazon at any time.

Which shipping methods are eligible for the free shipping promotion?

Free delivery is applicable only for standard shipping (typically delivers in 1-2 days for FBA and 3-5 days for Easy Ship). You can continue to charge a shipping fee for faster shipping methods.

Should all items in the customer’s basket be sold from one seller in order to be eligible for the promotion?

No. All orders including 100 SAR or more of eligible items (for example, retail, FBA, or Easy Ship) qualify for free shipping, even if the items in the order are from different sellers or channels. Amazon will look at the total order value for the customer, and if it’s 100 SAR or above, the order will qualify for the promotion.

What actions do I need to take to make my items eligible for the promotion?

No action is required from your end. Your eligible orders will be automatically subscribed for the promotion.

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