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This article applies to selling in: Saudi Arabia

What is the Manage Orders page?

Your Manage Orders page provides a customizable view of all your orders on all sales channels. You can view all orders within a given date range or use Search and filters to find specific types of orders. To view the page from your seller account, click Orders, and then click Manage Orders.

Here is some additional information:

  • Buyers' phone numbers will not be visible for most orders that are fulfilled by Amazon or delivered by Amazon Easy Ship. If you must contact the buyer, follow the steps listed on the Contact a buyer page.
  • You must take action to ship the order (either have the package picked up by the courier if you are using Amazon Easy Ship, or confirm shipment of the order if you do not use Amazon Easy Ship and ‘self-ship’ with a third-party courier). You must do so within 5 days of the estimated ship date. Otherwise, Amazon will automatically cancel the order and you will not be paid, even if you shipped the order. You may also be charged a cancellation fee (unless the buyer requested the cancellation). You should receive a notification by email before this deadline to alert you.
  • You will see the "Shipment is late" status in Manage Orders and a warning message on your seller account home page if you do not take action on orders in time.
Note: For information about how to list your products, see Manage inventory. For more information about the Manage Orders page, click the following links.
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