Maintain Enrollment in Amazon Easy Ship Prime

If you are a high-performing seller with exceptional fulfillment capabilities, and using Amazon Easy Ship, you can be eligible for Seller Fulfilled Prime. Eligibility criteria are as follows:

• Account type: You must be enrolled in Amazon Easy Ship and your account must be active.
• Amazon Easy Ship Guaranteed Delivery: You must be enrolled in the Amazon Easy Ship Guaranteed Delivery Program. For more information, go to Requirements for Amazon Easy Ship Guaranteed Delivery.

In addition, your performance metrics (for the last 30 days) must meet or exceed the following:

• Cancellation rate: ≤ 1.0% for Amazon Easy Ship Guaranteed Delivery orders
• Late shipment rate: ≤ 1.0% for Amazon Easy Ship Guaranteed Delivery orders
• Order defect rate: ≤ 0.5% for Amazon Easy Ship Guaranteed Delivery orders
• Late shipment rate: ≤ 1.5% for other Amazon Easy Ship orders
• Cancellation rate: ≤ 1.5% for other Amazon Easy Ship orders
• Order defect rate: ≤ 0.5% for other Amazon Easy Ship orders

If your performance metrics fall below the required levels, your account will be removed from the Seller Fulfilled Prime program. However, you may continue selling items on Amazon without the Prime badge. If you improve your metrics, you may be eligible to re-enroll in Seller Fulfilled Prime.

Track Your Performance on Seller Fulfilled Prime

You can now track your performance on Seller Fulfilled Prime using the Program Eligibility Scorecard widget that is located under Performance > Account health > Eligibilities . It allows you to specifically track Prime orders that have affected your late shipment rate and cancellation rate, using flexible date range filters, graphs, and downloadable reports.

The widget is designed to fetch all Prime orders. The graphs show order performance on a daily basis, along with the dates when performance crosses the eligibility program thresholds. You can also download the set of defective orders for further analysis. Orders from non-Prime SKUs will not be shown here.