Requirements for Amazon Easy Ship Guaranteed Delivery

Expedited delivery is a fast-shipping option under the Amazon Easy Ship Guaranteed Delivery program. If you meet high-performance standards, you can avail of this option.

The Estimated Ship Date (ESD) for Amazon Easy Ship Guaranteed delivery orders is calculated based on the time when an order is shown in Seller Central.

• All orders under Amazon Easy Ship Guaranteed Delivery received in your system between midnight and 1 p.m. Arabia Standard Time (AST) on all operating days of your store, must be scheduled for pickup and handed over on the same day. These orders have a ‘Ship by date’ (ESD) of the same day.
• All orders under the Amazon Easy Ship Guaranteed Delivery received in your system between 1:00 p.m. and midnight, AST, have a ‘Ship By date’ of next day and must be scheduled for pickup and handed over the next day (except on the day before your chosen day off set up operation holiday).
• All orders received in your system after 1 p.m. of the day before your day off till 1 p.m. AST of the day after your day off have a Ship by date of the day after your day off and must be scheduled for pickup and handed over latest by the next business day after day off that is if your operation day off is Sunday, all orders received after 1 p.m. of Saturday until 1p.m. of Monday must be scheduled for collection and handed over on Monday.
• All orders placed on a holiday have a ‘Ship by date’ of next business day.

You must schedule pick-up by 1.45 p.m. in your system and keep the items ready for dispatch by 2 p.m. For Amazon Easy Ship Guaranteed Delivery orders, we will pick up from 2 p.m. to 6 p.m. (AST).

Amazon Easy Ship Guaranteed Delivery orders gets automatically canceled, if not scheduled and handed over by the Estimated Ship date + 1 day. This impacts your Cancellation Rate. Cancellation charges, similar to the existing cancellation charge for Amazon Easy Ship orders will be levied on every canceled order. If your performance metrics fall below the required thresholds, your eligibility for Amazon Easy Ship Guaranteed Delivery Service will be revoked.