Amazon’s Policy on Selling Electronic Mobility (E-Mobility) Devices in the Kingdom of Saudi Arabia (KSA)

On this page, you will find:

• What is an Electronic Mobility (E-Mobility) device?
• Examples of product types.
• What is Amazon’s policy on selling E-Mobility products in the KSA
• What information do I need to provide to Amazon when requested?
• What will happen if I do not follow Amazon’s policy on selling E-Mobility products?
• How do I request product removal from Amazon Fulfilment Centers?
• Additional Resources

What are E-Mobility products?

E-Mobility include the following product types:

Hoverboard - A hoverboard is a self-propelled two-wheeled electric device powered by an onboard battery pack with two wheels and a board between the wheels for the rider to stand and balance on. The user shifts his/her weight to move the device in the desired direction. There are no handlebars on self-propelled two-wheeled devices.

Monorovers / Electric Unicycles - A monorover or an electric unicycle (E-Unicycle) is a self-propelled electric device powered by an onboard battery pack with one or two centrally-located wheels with small platforms on either side for the rider to stand on during operation. The user shifts his/her weight to move the device in the desired direction. There are no handlebars on self-propelled two-wheeled devices.

Electric Skateboard (e-skateboard) - An electric skateboard has four wheels and has an added battery pack and power system to aid riders with added torque while travelling. An electric skateboard may have a handheld remote control to allow the rider to control the device during use.

Electric Scooter (e-scooter) - An electrical scooter is an e-mobility device with no seat for personal transportation, and may take a number of different forms, including foldable scooters and kickstand scooters.

E-mopeds and powered e-cycles - Rideable scooters with seat (mopeds) have two or three wheels and a max speed of less than 45 km/h. Powered e-cycles have an electric motor and a pedal assistance, with maximum speed of less than 25 km/h. Both devices are used for personal transportation.

Self-Balancing Personal Transport - A self-balancing transport device may have one or two wheels. These devices are powered by a rechargeable battery pack and use the shifting weight of the rider to balance the device. Common examples of self-balancing transport devices include Segway-branded products and OneWheel-branded products.

Electrical Bicycle (e-bike, e-bicycle) - An electric bicycle, also called an e-bike, is a two-wheeled device used for personal transportation. Resembling an analogue bicycle, these products have an added battery and power system to aid the rider with added torque when traversing elevated or rough terrain.

Electric Tricyle (e-trike, e-tricycle) - An electric tricycle is equivalent to an electric bicycle, but with the exception of an additional wheel.

Electric Quadricycle - Quadricycle is a four-wheeled light electric vehicle with max speed of less than 45 km/h and is used for personal transportation.

What is Amazon’s policy on selling Electronic Mobility products in the KSA?

If you are selling E-Mobility devices, you may be asked to provide documents to confirm the safety and compliance of your products. Amazon requires documentation that indicates testing compliance with standards or regulations for each product you are applying to sell.

E-Mobility devices must meet the standard and regulation requirements listed below:

What information do I need to provide to Amazon when requested?

Amazon’s policies require that E-Mobility devices sold through the Amazon website meet the certification standards required by law. Have the following documents available at all times. If you are contacted by Amazon, please submit the following information to mea-e-mobility@amazon.ae

1. Company name
2. Market place where product is intended for sale
3. Your vendor ID or seller ID
4. Email address
5. Phone number
6. A list of ASINs you are applying to sell

   To speed up the process, please submit one application per family ASIN/variation/model number. For each ASIN or model number that you wish to list, provide genuine product images or its packaging showing:

   • Model number and Brand name
   • CE mark and brand name
   • Languages in which manual is provided
   • Name and address of manufacturer or KSA based importer in case the manufacturer is based outside KSA
   • UK ( 3 PIN ) plug
   Note: Any written warning/product manuals needs to be in the language of the intended country of sale.
7. Certificate of conformity from Saudi Standards, Metrology and Quality Organization displaying the following standards:
   • SASO IEC 60335-1
   • SASO IEC 62133
   • SASO EN 71‐1
   • SASO IEC 61982
   • SASO IEC 62660‐1
   • SASO IEC 62660‐2

What will happen if I do not follow Amazon’s policy on selling E-Mobility products?

If you do not provide the required information, Amazon may:

• Cancel your listing
• Suspend your listing privileges
• Suppress your ASIN(s)

Amazon reserves the right to take any further actions that are necessary and to make judgements in its sole discretion about whether or not a listing is appropriate.

How do I request removal of my products from Amazon Fulfillment centers?

If you are unable or unwilling to appeal the suppression on your ASIN(s), you have 30 days to create removal orders on your products from our fulfillment centers. Please visit the following help pages for more information:

• Amazon Services Business Solutions Agreement
• Remove inventory overview
• Fix stranded inventory

Additional Resources

More information about SASO Laws and Regulations

More information about the Electrical Goods Requirements for Plugs and Sockets

Seller Support