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This article applies to selling in: Saudi Arabia

Glass, Ceramic, Breakable and Fragile

Any product of extremely delicate material or construction, or in need of careful handling to avoid breakage or damage, should be packaged following these guidelines. These products may present a safety hazard to associates, carriers or customers who are receiving or unpacking them. Breakable products must be packaged so that in the normal course of the fulfillment process they cannot be broken or exposed.

Items must be packaged in a solid, six-sided box so that the product is not exposed in any way.

All breakable products or items which must be handled with extreme care fall under this category. Breakable items must be packaged so that they cannot break during the normal process of receipt, storage and shipping. They should therefore be packed in a secure cardboard box that is shock proof and drop resistant. All articles which are to be sent to customers as individual items must be packed as such that they cannot be broken or damaged during transit.

Examples of bad packaging, where fragile products are exposed, presenting a safety hazard.

An example of good packaging where the fragile product is not exposed and is protected from damage and the potential of presenting a safety hazard.

In packages containing multiple items, all items must be individually wrapped to prevent damage from other items within the container (for example, a set of four wine glasses) and must pass a 125 cm drop test without any items breaking. A drop test consists of five drops: on the base, on the top, on the longest side, on the shortest side, and on a corner. The items should not move or shake within the container and should pass a vigorous shake test without any items breaking.

An example of bad packaging where the items can move or shake within the packaging.

An example of good packaging where the breakable items are individually wrapped and protected.

How to Prep Fragile Products for Fulfillment by Amazon

Packaging guidelines

Do... Do Not...

Individually wrap or box all units to prevent damage. For example, in a set of four wine glasses, each individual wine glass must be wrapped.

Box fragile Units with six solid sides, so the Unit is not exposed in any way.

Wrap multiple Units individually to prevent them from damaging one another within their package.

Make sure your packaged Units can pass a 3-foot drop test onto a hard surface without breaking. A drop test consists of five drops:

  • Flat on base
  • Flat on top
  • Flat on longest side
  • Flat on shortest side
  • On a corner
Leave empty space in the package, which may lower the chance of the product's ability to pass the 3-foot drop test.

Note: Expiration-dated products. Products that expire and are contained in packaging that requires additional prep, such as glass jars or bottles, must be prepped to ensure that the expiration date is accessible for Amazon associates during the receive process. For more information about these requirements, visit the FBA Help section on Date- and Temperature-Sensitive Products.

Permitted packaging materials:

  • Boxes
  • Dunnage
  • Labels

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