The View Transactions Page displays a summary view of
the transactions that have occurred in the account since the last settlement date up until
closing on the previous day. A transaction can be a charge or credit that is initiated by
Amazon, an order, a refund or an adjustment.
To view the transaction, click the Total value to the right of the summary
You can further modify the transaction view by filtering
the results or by searching for transactions that meet your criteria.
Filter view by: Use this
drop-down menu to modify the list of transactions by specifying a type of transaction and a
specific period of time.
All transaction types: This shows all transactions regardless of
Order Payment: This shows only transactions that are related to the
payment of orders.
Refund: This shows only transactions that are related to
Chargeback Refund: This shows only transactions that are related to
chargebacks. Chargebacks are charges or credits that are specifically related to credit card
claims. For example, if a buyer calls their credit card company and refutes a charge related
to the seller's sale, the corresponding transaction will be noted here as a chargeback.
A-to-z Guarantee Refund: This shows all transaction charges or
credits related to A-to-Z Guarantee claims that were initiated by the buyer.
Service Fees: Other fees, such as FBA storage fees or inbound transportation charges.
Shipping Services: Postage purchased through your seller account.
Other: This shows fees, which may include subscriptions, other fees
related to service and credits or charges that were initiated by Amazon.
Select a period of time: Use this feature to specify a range of
dates for the list of transactions.
Statement period: Select all transactions in a settlement
Past number of days: Select a set number of days of
Custom date range: Select your own time period.
After you select an option, click Update to
see the results.
Search for a transaction: This
allows you to search for an order using the order number.