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This article applies to selling in: Saudi Arabia

Why do I have a negative balance?

Your Selling on Amazon payment account may have a negative balance if the amount of fees you owe and refunds you have issued exceeds your sales during a settlement period. Your Payments Report provides a detailed summary of all credits and charges applied to your account.

  • Fees: Fees owed to Afaq Q-Tech General Trading LLC differ depending on your seller type, the items you sell, and the services you use. You can see order-level details of fees you have incurred by going to the Transaction View tab of your Payments Report and clicking on an order total amount. You can also refer to the Amazon Services Business Solution Agreement - Saudi Arabia and the Selling on Amazon Fee Schedule for information on fees associated with your seller account.
  • Product refunds: If you issue a refund for a product for which you have already received payment, Amazon will charge you the full amount of the refund plus the refund administration fee, minus the cost of any applicable Referral Fee from the order. For more information about refund administration fees, please refer to the Amazon Services Business Solution Agreement - Saudi Arabia.
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