On this page you will learn which products are restricted from sale on Amazon.
Customers trust that they can always buy with confidence on Amazon. Products offered for sale on Amazon must comply with all laws and regulations and with Amazon's policies. The sale of illegal or unsafe products or products that violate Amazon policy is strictly prohibited.
If you supply goods on Amazon, you should carefully review the Restricted Products Help pages listed below before listing a product. The examples provided in these Help pages are not all-inclusive and are provided solely as an informational guide. We encourage you to consult with your legal counsel if you have questions about the laws and regulations concerning your products. Even where a product is listed as an "Example of Permitted Listings," all products and listings must also comply with applicable laws. In addition, any links provided are for informational purposes only, and Amazon does not warrant the accuracy of any information provided in these links.
If you supply a product in violation of the law or any of Amazon’s policies, including those listed on the Restricted Products pages, we will take corrective actions, as appropriate, including but not limited to immediately suspending or terminating selling privileges, destroying inventory in our fulfillment centers without reimbursement, returning inventory, terminating the business relationship, and suspension of or permanent withholding of payments. The sale of illegal or unsafe products can also lead to legal action, including civil and criminal penalties.
We are constantly innovating on behalf of our customers and working with regulators, third party experts, vendors, and sellers to improve the ways we detect and prevent illegal and unsafe products from reaching our marketplace. Amazon encourages you to report listings that violate Amazon's policies or applicable law by contacting us. We will investigate each report thoroughly and take appropriate action.
Before listing products on Amazon, please ensure that you understand what is and is not allowed.
To view your seller agreement and a more extensive list of related policies, click here.
On occasion, our systems may remove products that are permitted to be sold on our site. This may occur if there is incomplete or inaccurate product information provided to us, or if our systems incorrectly identify a product as restricted. For example, if there is a product with both general sale and prescription versions, we may restrict the product if we are unable to determine which version of the product is being offered. Also note that some products that are legal are still prohibited per Amazon’s policies.
Sellers who believe their product has been removed in error should contact Selling Partner Support in order for the restriction to be reviewed. If the product is found to be permitted for sale, appropriate adjustments to our systems as well as to the seller’s account status will be made, as applicable.
Please note that moving a restricted product listing to Out of Stock (OOS) does not make the listing compliant. Failure to properly close or delete all restricted product listings from your inventory may result in the removal of your selling privileges. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Selling Partner Support.
Please see Additional Information and Resources for Sellers about our Restricted Products Policy to know more about each seller's responsibility when it comes to selling on Amazon. Please also find our Restricted Product FAQ where we answered your most frequently asked questions.