To have your inventory removed from an Amazon fulfillment center, submit a removal order. You can do this by:
Creating a removal order from the Manage Inventory page or the Recommended Removal report. See the Create a removal order section below. (May not be available in your country)
Which method you
use depends on the type and condition of the inventory you want to remove. They are not
mutually exclusive.
Important: Amazon reserves the right to dispose of
any inventory which poses a safety risk.
Amazon holds unsellable and recalled inventory for 30 days, after which it is automatically
disposed of if a removal request is not submitted. See Required
Removals for more information. You will be notified by email prior to disposal
for any Amazon-initiated disposals, and charged any associated disposal fees.
Create a
removal order
You can begin creating a removal order from either the
Manage Inventory page or the Recommended
Removal report. You can select any inventory that you want to remove
using the Manage Inventory page. The Recommended
Removal report includes only that inventory which is subject to upcoming
long-term storage fees.
Do one of the following:
On the Manage
Inventory page, select the items that you want to remove, and then
select Create removal order from the
Action on selected drop-down list.
On the Recommended Removal report, click
Begin removal process. If Begin removal
process doesn't appear on the report, you don't have
inventory that we recommend you remove.
Tip: If the recommended removal list spans multiple pages, a
separate removal order must be created for each page.
On the Removal order details page,
under Method of removal, select
Return and type the address that you want the
inventory dispatched to.
Select Dispose to have your
inventory disposed of at the fulfillment centre.
For Set order ID, type a custom order ID or leave the
field blank and an order ID will be created for you.
Tip: When you
create a removal order, save your removal order ID. It is helpful for tracking
your removal order.
Under Specify ordered SKUs/units, a list of selected items
is displayed. To add more inventory to the list, in the Search and add
items text box, type a title, MSKU, ASIN, or FNSKU and click
Search. Select the products you want to remove and click
Add selected.
Under Fulfillable qty, specify the number of fulfillable
units to remove.
Under Unfulfillable qty, specify the number of
unfulfillable units to remove.
To remove an item from the list, select Delete.
Click Continue.
Submit a removal order
After you create a removal order, on
the Review and place order page, confirm that all of the
information is correct before submitting your order.
Under Items that will be removed, make sure that the
items listed are the ones that you want removed. To change the items, click
Change Units or Items.
Under Fulfillable qty and Unfulfillable
qty, verify the number of items that you want removed. To change
the number of items, click Change units or items.
Under Order summary, review the order ID, method of
removal, and ship-to address. Click Change if you want to
modify the information.
Under Shipping summary, review the shipping speed.
Under Estimated fees, review the removal fees.
Click Place order to accept the charges and complete the
removal order. You can cancel your removal order by clicking Cancel
order.
Cancel a removal order
You can cancel a
removal order if the status of the order is Planning, Pending, or Processing.
In the Search drop-down list,
select Order
ID, and then type your removal order ID. Click Search.
Under Status, confirm that
the status is Planning, Pending, or Processing.
Under Action, click
Cancel this
order.
Important: Your removal order may
already be in process before the cancellation request is received. Check back later to
confirm that your removal order has been successfully canceled.