Create shipments with Send to Amazon

Send to Amazon is a streamlined shipment creation workflow that requires fewer steps to replenish your Fulfillment by Amazon (FBA) inventory.

With Send to Amazon, you can do the following:

• Save time creating shipments with simplified process steps.
• Create reusable case pack templates to provide box content information, box weight and dimensions, and prep and labeling details for shipments of single-SKU boxes. The templates are ideal when you use the same box configuration for a SKU because you won't have to re-enter the details each time you replenish inventory.
• Pack single-SKU and mixed-SKU boxes before you create shipments, and update quantities as you pack, before you confirm your shipment destinations.

Watch our video tutorials.

To start using the workflow, go to your Shipping Queue and click Send to Amazon near the top of the page to display the list of your FBA SKUs.

Next, follow the steps in the workflow to create your shipment:

• Step 1 - Choose inventory to send
• Step 1b - Pack individual units
• Step 2 - Confirm shipping
• Step 3 - Book FC appointment and print box labels
• Step 4 - Confirm carrier and pallet information (for pallet shipments only)
• Final step – Tracking details

You can also visit the site navigation training here.

To learn how to change or cancel your shipment, go to Send to Amazon: Change or cancel your shipment.

To switch to another active workflow, follow these steps:

1. Click Active workflows.
2. Find your desired workflow, and then click Switch to this workflow.
   Note: You can also access workflow details from previously created shipments by clicking the shipment name in the Shipping Queue.

Can I convert SKUs to FBA using Send to Amazon?

No, only SKUs that already have been converted to FBA are displayed in step 1 of the shipment workflow, Choose inventory to send. To learn how to convert SKUs to FBA, go to Getting started with Fulfillment by Amazon.

How do I see my shipping plan (Send to Amazon workflow)?

You can see your shipping plan, or Send to Amazon workflow, by clicking on the shipment in the Shipping Queue page. Before you have marked your shipments as shipped, you can leave the workflow and return later to the place you left. If you have more than one active workflow, to switch to another workflow, click Active workflows and select the desired workflow. You can switch between up to nine active workflows. Once all shipments in a workflow have been marked as shipped, the workflow is considered complete and it will no longer count as an active workflow. To view your completed workflows and shipments, go to Shipping Queue.

How can I access workflow details from previously created shipments?

You can get information about all confirmed shipments from the Shipping Queue and search for them using the shipment ID. Click on a shipment in the Shipping Queue to go to the Shipment Summary page. There you can track the shipment, see shipment contents, and reconcile inventory. To view the shipment in Send to Amazon, click the link next to Created using.

Can I rename my Send to Amazon workflow?

No, you cannot rename Send to Amazon workflows at this time.

Is Send to Amazon available in Amazon Marketplace Web Service?

No, at this time, shipping plans created in Amazon MWS cannot be completed in Send to Amazon. Our goal is to make modifications to the MWS APIs, allowing greater functionality.

Can I schedule a delivery appointment at fulfillment centers in the Send to Amazon workflow?

Yes. You can schedule appointments to deliver your shipments to fulfillment centers by using the FBA Appointment Scheduling Tool (FAST) in step 3 of the Send to Amazon workflow.

This option is available for all fulfillment centers in the United Arab Emirates and Saudi Arabia, excluding fulfillment centers that process heavy and bulky products. After you've scheduled an appointment through FAST, do not raise an appointment request through the Carrier Central portal.