Sell on Amazon Sign In
This article applies to selling in: Saudi Arabia

Amazon Easy Ship-Incorrect Weight and Dimensions Policy

This page provides information about the additional fee that may be charged to seller using Amazon Easy Ship services if incorrect details regarding weight and dimensions is provided while scheduling pickups for Easy Ship orders.

As a seller using Amazon Easy Ship services, you acknowledge and agree that in accordance with the Easy Ship Service Terms, you are responsible for providing accurate weight and dimension details while scheduling pickups for your Easy Ship orders.

Note that, provision of incorrect information regarding weight and dimensions of the product may not only require more time for fulfillment but also cause logistical expense. Therefore, in the event you are found to be providing incorrect information for the above mentioned details, you hereby agree and acknowledge that Amazon shall have the right:

  • To recover/set off the correct applicable fees with the levy of an additional logistics fee (as may be applicable), and/or
  • Suspend your selling account, in case of repeated instances of incorrect information;

**All and any of the above decisions pertaining to the implementation of the above policy shall be undertaken by Amazon in its sole discretion wherein such decisions shall be final and binding on the seller. Notwithstanding the sequence of actions mentioned herein, Amazon reserves the right to take any of the actions mentioned above and/or suspend the seller, irrespective of the number of instances of providing incorrect weight/dimensions.

In the event that the above mentioned shipment details are found to be incorrect, you hereby further instruct and authorize Amazon to recover the differential amount in the shipping fee for identified shipments and/or take any or all such actions under the Easy Ship Service Terms and/or as may be permitted under applicable laws.

Amazon reserves the right to change and/or amend the above policy at its sole discretion, without any prior notice and you shall be responsible for reviewing these changes and informing yourself of all such applicable changes.

Sign in to use the tool and get personalized help (desktop browser required). Sign In


Was this article helpful?
Thank you for your feedback
What can we improve? (Optional)
1000
What was helpful?
1000
Thanks again for your help!
Thank you for your feedback. If you have more questions, please Contact Us.

Reach hundreds of millions of customers

Start selling on Amazon


© 1999-2020, Amazon.com, Inc. or its affiliates