When you want to remove your inventory from an Amazon fulfillment center, you must submit a removal order. You can use removal orders to manage excess inventory, including inventory that is:
You can request to return or dispose of the inventory you have stored in Amazon's fulfillment centers using one of the following methods:
Removal fees are charged per item removed.
We process removal orders in 10 to 14 business days. During the holiday season and peak removal periods, processing may take 30 days or more.
Fulfillable inventory is available for buying until we remove it. Close your listing if you want to make it unavailable immediately. To learn more, go to List products for Fulfillment by Amazon.
We cannot remove inventory in the following cases:
The following restrictions apply to removal orders:
For items classified as hazardous materials, only those that are in a condition for customer use can be returned. All damaged items, including damaged packaging should not be returned. Likewise, any item that has a recall against it or has old Dangerous Preparation Directive (DPD) markings will also not be returned.
Currently, we are able to ship to domestic addresses only. Once we deliver your shipment to a domestic address, you will have to work with a freight forwarder of your preference to return it to an international address.
When you request that inventory be returned to you, it is packed at the fulfillment center and shipped to the address you specify. You may receive multiple deliveries from multiple carriers if the items are stored at different fulfillment centers.
Inventory that was shipped to the fulfillment center in case packs is returned as individual items in boxes or on pallets.
We may cancel a removal order if the inventory isn't available for removal. For example, it may be part of a pending customer order.
If we cancel a removal order, submit another request. If we cancel the second request, contact Selling Partner Support.
If you would like to cancel a removal order that you submitted, go to Remove inventory from a fulfillment center.