If you self-ship your products (i.e., you do not use Amazon Easy Ship
(because, for example, you are located outside the country) and use a third-party
courier to ship your products to customers, after you receive an order notification and
ship the order to the customer with the courier of your choice, you must confirm the
shipment in Seller Central..
Note: If you split an order into multiple
shipments, the entire order is charged and assigned the status Payment
Complete as soon as the first shipment for the order is confirmed, even if
there are more shipments yet to be made.
Follow the steps below to download, edit, and
upload shipping confirmations via bulk upload.
Download and save a copy of the
Shipping Confirmation template. Review the
instructions on the Data
Definitions tab, especially "Accepted Values" column and any
"Important Notes" below the table.
See also the Shipping
Confirmation Glossary below.
On the ShippingConfirmation
tab, enter your shipping information. Some common tips to remember are:
The Shipping Confirmation template contains validation macros to help you fill
out the template correctly. The macros can be turned off, but we encourage you
to keep them on if you are first learning to use the template.
Set all of the columns to
format (including ship-date) to prevent Excel
from removing any leading zeroes.
Enter ship-date in the following format: yyyy-mm-dd.
When updating previously existing
shipping information, select from the following options based on the result you
existing data: New data will overwrite or replace the existing
data. Example: New data in the tracking-number
field will overwrite the existing tracking number data.
Do not overwrite
previously existing data: An empty (blank) field will not overwrite
or nullify the existing data. Example: Leave tracking-number blank so the previously uploaded data will not
be overwritten or nullified.
existing data: Enter "NULL" (without quotation
marks) and the data in that field will be deleted. Example: Type "NULL" in the tracking-number field to erase
Note: If an order includes more than
one product or more than one unit of a product, and you are splitting the order
into more than one shipment, then you need to include the following fields for
each of the shipping confirmation records:
When you are finished, click
Save As and
select Text (Tab-delimited)
(*.txt) from the file type list. If you see a warning that the
selected file format does not support workbooks containing multiple worksheets, click
In Seller Central, from the
select Upload Order Related
On the Shipping Confirmation
tab, under Upload Your Shipping Confirmation File, click
Locate your saved template, select
the file, and click Open.
Click Upload Now to upload
your file to Amazon.
You can check the status of your uploaded file at the bottom
of the upload page under Review File Status and History. Your
processing report will indicate any errors that might have occurred during
Shipping confirmation glossary
Not all fields are required. However, it is in your best interest to provide as much
information as possible.
Unique identifying number for an order. This number is
provided in your Orders report and the Manage Orders tool.
Alphanumeric text, 3-7-7 format
Unique identifying number for an item in an order. This
number is provided in your Orders Report and on the Order Details page in
Note: This is
not the same as the product ASIN. The order-item-id differs from order to
Alphanumeric text, 14 characters
Item quantity included in this order if more than one
unit of an item was ordered.
Note: If you split an order, you
must include a quantity in the shipping confirmation for each shipment so
that customers know how many items to expect in each package when it
A positive integer
Date on which you shipped the order.
Amazon's code for the shipping carrier that delivered the
order, chosen from a drop-down menu.
Note: If you are using an
unlisted carrier, select Other and
then enter the carrier name in the carrier-name
See the Data Definitions tab of your Shipping
Confirmation Template for a list of carrier codes. If your carrier is not
listed, select Other.
UPS, DHL, Other
Shipping carrier that delivered the order. Use only if
carrier-code is Other.
Alphanumeric text, 1 to 50 characters
Any carrier not listed as an option under carrier
Shipping carrier's tracking ID for the order.
Alphanumeric text, 1 to 50 characters
Shipping method used to deliver the order. Best practice
is to include the carrier name to ensure clarity.
Alpha-numeric text, 1 to 50 characters
Sign in to use the tool and get personalized help (desktop browser required).